Top reviews
Upon my arrival the Receptionist gave me a very pleasant greeting. After I filled out the forms I did not have a long wait before seeing Dr. Mary Highsmith. The nurse Veronica was very kind and knowledgeable regarding the Xrays aShow morend the cutting of my toe nails. She was very gentle and I felt no pain during the cutting of my toe nails like I have had in the past. Dr. Highsmith also did very well taking care of all of my concerns regarding my feet. My visit was very good and I will be back in 9 w
It was a very busy day. My appointment was at 12 o’clock and I didn’t get to see the doctor to about 1250. Went to a room nurse asked me whyI was there and asked some pertinent questions. Took me for an X-ray and then the nurse pShow moreractitioner came and examined my left foot and my toe.. came back with several options for me and I explained that there are a lot of things happening right now and if I had an option to hold off treatment until things settled down a bit.
Ankle Pain and Injury of Tendons
Bunions and all foot deformities
Charcot Foot
Charcot Foot Reconstruction
Cosmetic Foot Surgery
Custom Orthotics
Diabetic Foot Care
Diabetic Shoes, Nail Care, and Callus Care
Foot Pain and Injuries including Tendons
Foot and Ankle Surgery & Medicine
Hammertoes and all toe deformities
Heel Pain including Achilles Tendon and Plantar Fasciitis
Ingrown Nails
Micro needling for Fungal Toenails
Minimally Invasive Foot and Ankle Surgery
Plantar Warts
Specialty Surgery Center
Sports Medicine of the Foot and Ankle
Stem Cell and Plasma Rich Protein Injections
Thick, Painful Fungal Toenails
Ultrasound Guided Injections
Wound Care of the Foot, Ankle and Leg
Locations (2)
Achilles Foot and Ankle Center
7493 Right Flank Rd
Mechanicsville, VA, 23116
Achilles Foot and Ankle Center
3974 Springfield Rd
Glen Allen, VA, 23060
More About Dr. James Baldwin, DPM
Practice
Achilles Foot and Ankle Center
Hospital Affiliations
Specialties
NPI Number
1588928444
Provider's Gender
Male
Background and Education
Years practicing
10.0 years
Education
Associations
Awards
Reviews
Saw NP Mary Highsmith, not Dr James Baldwin...fyi...
Very friendly and will answer all your questions you have . respect your privacy. Very confidential. Most of all make you feel at home.
My visit was Great
Fantastic appt today with Karen! I so appreciate her care!
Friendly and professional service
Checking in was fine it was once I got to the back that the problem arose.
Nice service and care. I hope it will help.
Have not yet been seen by Dr Baldwin.
the office visit was great.
Excellent Doctor and the staff
Dr. Bardo (might not be spelling her name correctly) our Physician Assistant, is Wonderful, Professional and Knowledgeable. Diamond, our Manicure Technician, was very Professional and Knowledgeable as well, handling our feet and delicately cutting the nails with No Discomfort. Diamond is very sweet and helpful assisting me to order some shoes. Thank You for Dr. Bardo and Diamond! Both made our appointments comfortable and a feeling of Confidence of treatment. - Joan Marie and Peter Osborne
I took my WW2 veteran father in to get his toe nails trimmed. Nicholas at the front desk was very personal and professional and very pleasant. He was the only good part of the experience. We waited 1 hour to get called back. The person trimming his toe nails never spoke unless absolutely necessary and the person in training with her never acknowledged us. We waited to check out and experienced another person unable to speak. The first time there was great but yesterday was terrible.
The office was extremely busy this morning when I arrived. The front office staff were professional , friendly and courteous. Dr Baldwin’s nurse and PA listened attentively, asked me questions, for clarification. The nurse was very knowledgeable and helpful in educating me as well was the PA. Even though I was about 1/2 hour late getting back to see the PA and the nurse , I never felt rushed. I felt like they were genuinely interested in helping me and finding solutions. Thank you
Lovely lady working check in and out. Checked me in & then arranged for another appt. at check out. She was very pleasant. Nurse Monica was excellent. We discussed my foot issues; she treated my feet and prescribed a medication for me. I was very happy with her care.
Dr Baldwin is great! Takes time to make sure all his patients needs are taken care of. Cannot recommend him enough
Very pleased with the level of service I received. Dr. Balwin was personable, patient and knowledgeable. He explained what was causing the pain in my left big toe, and provided recommendations and options. I would highly recommend Dr. Balwin and the Mechanicsville office of Achilles Foot and Ankle.
Everyone in the office is very friendly and welcoming!!
Office staff is friendly.
NP Bronax was amazing. however, several times has started to leave because I got there early but my appointment wasn’t until 915 and I did not mind waiting. It was definitely a problem at the front desk. I will come back, but I will not want to experience the wait that was unnecessary.
Nurse Broadnax was great!
I did not see a James Baldwin. You guys really need to get your computer service in gear.
Under D.r Baldwin I am impressed and pleased with the level of care and service received from Achilles Foot & Ankle Center.. In terms of facilities and personnel I feel appreciated and well taken care of.
Friendly customer.service .try their lazer theropy its wonderful for your feet. Scheduled appointments on time I went n in as walk in 1 1/2 later i daw dr Baldwin . Hes not bad on the eyes !!
My wait time was minimal and the service was great, Thank you!
Dr Baldwin is amazing and so are his assistants. Was not happy with waiting over an hour in the waiting room each time I have gone.
Continue what you are doing
Fine
Office staff courteous. Overheard another patient who was quite unhappy with the wait time. The staff was cordial, apologized. Patty K. friendly, professional.
The awesome staff
Excellence customer service skills and very professional. The team was also very knowledgeable.
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